Support for all your needs
We offer our customers comprehensive support solutions. Depending on your requirements, you can choose from the following range of services:
Telephone support - The direct line
A Support Hotline is available to our customers on work days from 9:00 to 16:00. You can find the Hotline responsible for you after you Login »».
Support via remote maintenance - Economical and quick
Whether it's for a first installation, updates or customising: We provide most of our technical support via remote maintenance (remote session) directly on your AQIs. This saves time and money.
Service cheques - Service on call
Are you a customer and want to receive our support services? Do you want to save the bother of an enquiry, quotation and order for smaller jobs that you have for us?
If so, then order our service cheques (1 package = 10h).
Our service cheque account guarantees you a simple commercial transaction. We will send you your account statement after the support job has been completed.